Frequently Asked Questions (FAQs)
No, you don't need an account to make a purchase. However, creating an account offers several benefits, including easy order tracking, wish list creation, and possible access to special pricing. Registering is simple—just fill out the Create an Account page, and you'll be ready to go.
Absolutely! Start the return process by emailing us at [email protected] or calling us at 1-847-466-5459. Please include your order number and contact details. The entire return process is outlined in our Return Policy.
No, your information is strictly for our use and will never be sold or shared with third parties. We take your privacy seriously. For more details, our Privacy Policy provides comprehensive information.
If you haven't signed for it yet, don’t! Refuse the shipment, then contact us immediately. If you’ve already signed, email us at [email protected] with your order number and details about the damage.
No, you can also place an order over the phone by calling 1-847-466-5459 or request a quote via email at [email protected]. While ordering online is usually faster, we’re happy to assist you in whichever way you prefer.
No, IndustryNest is headquartered in Northbrook, IL. We specialize in importing and distributing high-quality machinery parts from Korea and other Asian manufacturers. As the authorized dealer of renowned Korean brands like A-Ryung, Kwangrim, YHB Eco, Seyang, Taeyang, and more, we house thousands of products in our Northbrook facility, ensuring reliable and timely delivery to customers across the U.S. While our primary focus is serving the U.S. market, we also have an office, warehouse, and R&D center in Korea, which strengthens our ability to source and provide parts that are often difficult to find in non-U.S. markets.
Yes, we offer special pricing for resellers and distributors. Please contact us at 1-847-466-5459 to register as a reseller or distributor, and our representative will assist you with the process.
